Last updated: June 16, 2026

Memorial Village ER respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website.

This policy applies to information collected through this website. It does not replace our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed for treatment, payment, health care operations, and your rights under HIPAA. You may request a copy of our Notice of Privacy Practices from Memorial Village ER.

Information We Collect

We may collect information you choose to provide through this website, including:

  • Name
  • Phone number
  • Email address
  • Message or inquiry details
  • Information submitted through contact, check-in, billing, or other website forms

We may also collect basic website usage information automatically, such as browser type, device information, pages visited, referring pages, and general interaction data. This information helps us maintain and improve the website.

How We Use Information

We may use information collected through this website to:

  • Respond to your questions or requests
  • Help direct you to appropriate services
  • Process website form submissions
  • Support online check-in, billing, or patient communication workflows
  • Improve website performance, usability, and security
  • Maintain records as required by law or business operations

Please do not use website forms for medical emergencies. If you are experiencing a medical emergency, call 911 or visit the nearest emergency room.

Health Information

Some information submitted through this website may relate to health care. Memorial Village ER handles protected health information according to applicable federal and state privacy laws, including HIPAA where applicable.

This website Privacy Policy describes general website information practices. For details about how medical information may be used and disclosed, please request our HIPAA Notice of Privacy Practices.

Sharing Information

We do not sell personal information submitted through our website.

We may share information with trusted service providers who help operate the website, manage forms, support online check-in or billing tools, host data, provide analytics, or maintain security. These providers are expected to use information only as needed to provide services to Memorial Village ER.

We may also disclose information when required by law, to protect rights or safety, to respond to legal requests, or as part of health care operations permitted by applicable law.

Third-Party Services

Our website may link to or use third-party services, such as maps, online bill payment, online check-in, embedded tools, analytics, or external websites. These services may collect information according to their own privacy policies.

Memorial Village ER is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before submitting information.

Cookies And Website Technologies

Our website may use cookies or similar technologies to support site functionality, measure website activity, improve user experience, and help maintain security.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted through the website. However, no website, email, or online transmission method is completely secure. Please use caution when submitting sensitive information online.

Your Choices

You may contact us to ask questions about information submitted through the website or to request assistance with privacy-related concerns.

You may also disable cookies through your browser settings or avoid submitting personal information through website forms.

Children’s Privacy

This website is intended for general audiences and is not directed to children. We do not knowingly collect personal information from children through this website without appropriate authorization.

Updates To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to request our HIPAA Notice of Privacy Practices, please contact Memorial Village ER:

Memorial Village ER
14520 Memorial Dr #4
Houston, TX 77079
Phone: (281) 549-2093