Patient Reviews

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Holly Maria Flynn Vilaseca
Holly Maria Flynn Vilaseca
03:02 07 Oct 18
Excellent patient care from start to finish. Great customer service and bedside manner. Clean modern facility and great physicians and nurses. Lucky to have this place in our area!
Alan G.H.
Alan G.H.
17:48 05 Sep 18
Came in last night with major pain in my abdomen. They ran tests and saw it was a kidney stone. I never had a kidney stone before so I wasn't sure what to expect but the staff was excellent and incredibly friendly.it was the best care I've ever had and am thankful that they went the extra mile with me.
Helenita Frounfelkner
Helenita Frounfelkner
00:31 26 Aug 18
Great care! Incredibly attentive and took the time to listen to our concerns. Beautiful and impeccable clean facility with the friendliest staff. We highly recommend this place!
anthony cortez
anthony cortez
19:42 16 Aug 18
Great Doctor! Great Nurses! Great Admen! They really took good care of my needs and concerns. The best part was that they saw me right away..
Duc Le
Duc Le
21:14 24 Jul 18
First of all I love this place! i was recommended by my manager to come here. I didn't have insurance at all was afraid of being charge a lot when it comes to ER clinic so i called. Spoke with the staff and nurse they were both so friendly. I was able to be in and out less than 30mins. Dr. Pearsall did a great job cleaning up my wound, and all the nurses ( Ana, Alexis, and Tiffany) were super nice and awesome. I highly recommend this place!!!
Briaa' Lee
Briaa' Lee
18:48 12 Jul 18
Brittany at the front desk was very helpful and continuously checked on us throughout our experience. Troy the nurse was very nice and sweet. He answered any and all questions that I had and seemed just as concerned as I was about what we had going on. Dr. Bhagat was really sweet and helped me to understand everything that was going on. He wasn’t like other doctors where they just say things and think that you understand. He actually broke things down to my understanding. Everyone all around were really nice and helpful. My experience here was exceptional! Won’t be going to any other er!
LeAnne Rushing
LeAnne Rushing
19:41 11 Jul 18
The staff was great, as was the facility. I was referred here by a non-emergency room as I needed tests on machines that they did not have. Alexis, Raquel, and Tiffany took really good care of me and my fiancee while we were there. They checked in on me and made sure that I was comfortable. The best part of the visit was that it was no more expensive than the other place would have been. They are 24/7 AND they gave me my medical records without me having to request it. Highly recommend this place.
Jahaira Duarte
Jahaira Duarte
03:35 11 Jul 18
I am new to Houston and had to go to the ER. I wasn't sure where to go so I decided to visit Memorial Village ER since it's close to home. I am sooo glad that I did. From the moment I went in I was greeted warmly and was entered right away into a room - No Wait! The RN Troy is the best! He is not only very knowledgeable and easygoing, but his bedside manner is impeccable. He made me feel comfortable and safe even though I needed to be transferred and admitted to the hospital. He made all of the arrangements and kept checking in on me until the ambulance arrived. I went back a few days later and again was greeted and taken care of by Troy. Again he was super friendly knowledgeable and answered every question. He went above and beyond with my care. Oh.. And the place is Gorgeous!!! Immaculate, clean, beautifully designed and very inviting. This will be my ER going forward!
Rosa Hernandez
Rosa Hernandez
17:52 03 Jul 18
Dr Zegar, Alexis, Gilbert,Raquel, Kristy,Jasmine & Bee. They took great care of my husband, Tomas Hernandez. Dr Zegar explained everything to my husband and he understood what all was happening to him and what the plan was for his treatment. I definitely recommend Memorial Village ER for all your needs in treatment of your health. These health care professionals care about their patients and their needs to help them get better. I give a 10 of excellence to them and their staff. They are Awesome! I will definitely come back for my health needs when it is an emergency to come get nourished back to good health. Thank you everyone for all that you do.
Alejandra Gonzalez
Alejandra Gonzalez
23:33 29 Jun 18
I went due to a pain I had and Tiffany greeted me at the reception area. Everyone was extremely friendly and helpful. The care I received was speedy but did not feel rushed--they were all so well coordinated. I'll make sure to recommend to friends and family.
H K
H K
15:22 27 Jun 18
I was not able to get in to see my primary physician. I opted to try out this as an alternative to my doctor. Walked right in, no waiting... and was fixed up, given prescriptions and back home within 1 hour. The staff was extremely helpful and friendly. Tiffany was a super cool nurse who took great care. Thanks Memorial Village ER !!!
Daniel Dombrowski
Daniel Dombrowski
16:13 20 Jun 18
Nice friendly staff. Lots of drinks and snacks. Clean facility. I highly recommend you go if you have an emergency
Toni Johnson
Toni Johnson
16:34 16 Jun 18
Everyone at Memorial Village ER was very nice. Though I was in pain, the staff did a wonderful job making the visit feel welcoming. The nurse, Gilbert, made me feel very comfortable and he reassured me everything would be alright! Thought the reason for my visit was unfortunate, I am glad I choose this facility. I highly recommend Memorial Village ER to anyone needing assistance for a medical emergency!
Patricia Plaza
Patricia Plaza
15:57 27 May 18
I want to thank Dr. Vivian, Mr. Troy and Mr. Mike for their exceptional professionalism and kindness. They are absolutely the best! Mr. Troy, you are a gem. Thank you for your patience with me during my long night stay at the clinic. Your compassion and special care made me feel very comfortable and well taken care of. Without a doubt, I highly recommend Memorial Village Emergency Care.
Tamara Schrader
Tamara Schrader
20:52 17 May 18
I can’t say enough about Memorial Village ER!! The staff is absolutely amazing and I received the best care from Dr. Zegar! He genuinely cared about my daughter and I and went above and beyond for us. Nurse Tiffany was very friendly and knows her stuff! Tiffany, at the front desk, was extremely polite and is a true sweetheart. I highly, highly recommend Memorial Village ER!
chris romo
chris romo
20:03 16 Apr 18
Very kind, answered all my questions. Very quick, very clean facility. Dr did all she could without going over board on text to save me money. Great place!
Guillermo Enrique Grimoldi
Guillermo Enrique Grimoldi
20:47 09 Apr 18
After burning my hand with boiling grease at 10:00PM on a Holy Friday Night, I went to Memorial Village ER in absolutely pain, from 1 to 10, my hand was 11+ pain. I have to thank all the medical staff for taking care of my hand quickly and efficiently. I specially would like to thank Troy for taking care of me and my wife too, he couldn't be more sweet and gentle. Thanks you all,
Katherine Guzman
Katherine Guzman
14:53 08 Apr 18
No wait, Great & caring staff. Pleasant from the moment you walk in. Doctor and nurses alike were very attentive. Even as I was leaving they were still pleasant & caring. Walked out a happy patient and will be returning in any future emergency. Highly recommend!
Shadorian Rhodes
Shadorian Rhodes
15:51 30 Mar 18
They were very professional and did a great job. The doctor and the nurse were very polite. It was not a rush rush visit, they did everything in a timely manner, even with the X-rays. I recommend memorial village er. They are good and it’s not a long wait.
alexandra
alexandra
13:04 22 Mar 18
Great experience! I was in am out in 2.5 hours and that included CAT scan, blood work, EKG and X-ray. No wait to be seen and the staff was so great. And if you’ve ever been to an emergency room, the wait to be seen by a doctor is at least 2-3 hours, sometimes even longer. Co-pay is the same as at the hospital. The location is very new, so everything is modern and very clean. Also, the rooms are really big. Thank you Troy and Dr. Chen!
Shannon Akromis
Shannon Akromis
00:41 18 Mar 18
I sliced my finger through my nail and Dr. Hand was amazing at getting me all patched up and out of pain. Nurse Troy and his humor really helped to lighten the mood, and was very caring throughout my visit. I will return should I ever have the need for quick doctors visit. Was awesome that we were in and out in just an hour/hour and a half.
Megan Kuecher
Megan Kuecher
04:36 07 Mar 18
Very accommodating staff, fully equipped ER, quick care, and absolutely no wait. I was in and out with a CAT scan and other treatments in around 2 hours. Results came back quickly, and I was discharged promptly. I would recommend this ER for anything minor, and pretty much anything major as well! 'Get Well' gift given upon departure.
Jassmine Jones
Jassmine Jones
15:27 27 Feb 18
Staff was great! Gilbert kept us updated and walked us through everything that he was doing. Best ER I have been to in awhile. Hospitality was awesome! No complaints.
Margot Sacco
Margot Sacco
14:31 09 Feb 18
Came in with back spasms (never had this before!!) and everyone was kind, quick, and listened to my preferences (I’m a nurse and didn’t want an IV, etc). Even called me two days later to see how I was doing. Physician and nurse seemed on-the-ball and knowledgeable! And no wait! Would go again if I had an emergency.
Zee Blocker
Zee Blocker
22:51 16 Jan 18
This ER is wonder Amanda , Gilbert, are great. They took such wonderful care of me and even though I was in pain they made sure I felt at home. Tiffany and Kristi at the front desk were really fast at getting me checked in and seen. I couldn’t be happier. Also I was only poked once for my IV and I have super small veins that mover Gilbert is fantastic. Thanks so much guys!!
Rebecca Sanchez
Rebecca Sanchez
15:18 16 Jan 18
Best decision I ever made was going to the ER at Memorial Village ER. The staff was pleasant from the front desk to the nurses... Very attentive and friendly... Thank you Gilbert for your GREAT bedside manner... You made a scary situation much easier to deal with...
Bianca Perez
Bianca Perez
05:34 14 Jan 18
The staff, nurses, and Dr are simply Amazing and so caring. Never had I ever been to an emergency care center where myself and my kids felt so comfortable in. My son was treated with so much care and attention. It was a drive for me but i will definitely return for all our urgent needs. God bless this center and their staff. 🙏❤️
Shannon Swires
Shannon Swires
02:11 07 Jan 18
We are relatively new to Houston, & this is the second time my son needed urgent care. The first time was just after Harvey, so we were not living at home & I went somewhere else. Took my son to Memorial Village ER for flu-like symptoms on a Saturday afternoon & the staff could not have been more friendly. We were taken in right away and saw the doctor within 5 minutes of arrival. Dr. Nriagu was very kind, calm, and thorough. This was a far better experience to the previous urgent care we used or anything we experienced in Michigan. I would definitely recommend Memorial Village ER to anyone in need of urgent care.
debbie church
debbie church
04:19 02 Dec 17
The staff was absolutely amazing. So nice. I have never had a better experience in an ER ever. There was absolutely no wait. The nurses were so sweet and really caring. Troy was the best! Nobody ever wants to end up in an ER but if I have to go, I would definitely go here again.
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