We will be referring everyone here! Everyone was polite, thorough, they even offered refreshments! Troy and Orriana (sp?) were amazing! We arrived and were in a room within minutes and tests started immediately. Unfortunately we had to be transferred for emergency surgery but we are so glad we found Memorial Village ER!
I never write reviews and I felt the need to do so on this facility. The doctors are so nice and helpful. They called and checked on me after my visit and took GREAT care of me when I came in. 5+ STARS!
They have a very friendly staff and a great location. Everyone from the front desk, nurse and doctor were so nice and informative. They took care of my daughter very quickly and we were in and out in 30 minutes!
Took my son in yesterday morning cause of heavy breathing! They didn't take my insurance but it was no problem Dr.Vivian took care of it! Everyone was super nice and we were in am out in am hour! My son is doing GREAT today! Thank You
I went to Memorial Village ER and I received excellent patient care. The staff was very professional, They took care of me the moment i check in n explained everything thoroughly. I would recommend anyone to visit this ER for medical needs.
My wife had an accident post Harvey in Nottingham Forrest and needed medical attention. Because Memorial Village ER was right outside the neighborhood that is where we went. There was a billing issue which we were initially upset about, but this group went over and above to clear the issue. Dr. Zegar contacted me directly on a Saturday and very promptly to let me know how they would clear this up and then personally followed up to make sure I was aware of the remediation and happy with their service. The care was excellent and the follow up on billing was beyond what I expected. I would highly recommend this place for emergency care! Thank you to Dr. Zegar and team for not only great medical care but also for outstanding customer service. Top notch! Not many times that an physician owner would reach out directly rather than having their front desk do the “dirty work” and I really appreciate the customer service.
Great service. I am new to the area. I was unsure but all the staff were very professional and me and my son felt at home. Most hospitals are very large and everything is done in a rush. I felt the nurses Doctor and staff listened to my concerns. Memorial Village ER keep up the awesome work. Taking Healhcare to another level Compassionate,shows empathy and a whole lot more. Again I want to say THANKS
Due to some unusual medical issues, I've had to go there twice in less than 24 hours. Two different set of Doctor / nursing staff. Regardless, I was treated quickly, completely, and with the utmost respect to my well-being and comfort. These people are AMAZING! Highly recommend them!
After burning my hand with boiling grease at 10:00PM on a Holy Friday Night, I went to Memorial Village ER in absolutely pain, from 1 to 10, my hand was 11+ pain. I have to thank all the medical staff for taking care of my hand quickly and efficiently. I specially would like to thank Troy for taking care of me and my wife too, he couldn't be more sweet and gentle.Thanks you all,
No wait, Great & caring staff. Pleasant from the moment you walk in. Doctor and nurses alike were very attentive. Even as I was leaving they were still pleasant & caring. Walked out a happy patient and will be returning in any future emergency. Highly recommend!
They were very professional and did a great job. The doctor and the nurse were very polite. It was not a rush rush visit, they did everything in a timely manner, even with the X-rays. I recommend memorial village er. They are good and it’s not a long wait.
Great experience! I was in am out in 2.5 hours and that included CAT scan, blood work, EKG and X-ray. No wait to be seen and the staff was so great. And if you’ve ever been to an emergency room, the wait to be seen by a doctor is at least 2-3 hours, sometimes even longer. Co-pay is the same as at the hospital. The location is very new, so everything is modern and very clean. Also, the rooms are really big. Thank you Troy and Dr. Chen!
I sliced my finger through my nail and Dr. Hand was amazing at getting me all patched up and out of pain. Nurse Troy and his humor really helped to lighten the mood, and was very caring throughout my visit. I will return should I ever have the need for quick doctors visit. Was awesome that we were in and out in just an hour/hour and a half.
Very accommodating staff, fully equipped ER, quick care, and absolutely no wait. I was in and out with a CAT scan and other treatments in around 2 hours. Results came back quickly, and I was discharged promptly. I would recommend this ER for anything minor, and pretty much anything major as well! 'Get Well' gift given upon departure.
Came in with back spasms (never had this before!!) and everyone was kind, quick, and listened to my preferences (I’m a nurse and didn’t want an IV, etc). Even called me two days later to see how I was doing. Physician and nurse seemed on-the-ball and knowledgeable! And no wait! Would go again if I had an emergency.
This ER is wonder Amanda , Gilbert, are great. They took such wonderful care of me and even though I was in pain they made sure I felt at home. Tiffany and Kristi at the front desk were really fast at getting me checked in and seen. I couldn’t be happier. Also I was only poked once for my IV and I have super small veins that mover Gilbert is fantastic. Thanks so much guys!!
Best decision I ever made was going to the ER at Memorial Village ER. The staff was pleasant from the front desk to the nurses... Very attentive and friendly... Thank you Gilbert for your GREAT bedside manner... You made a scary situation much easier to deal with...
The staff, nurses, and Dr are simply Amazing and so caring. Never had I ever been to an emergency care center where myself and my kids felt so comfortable in. My son was treated with so much care and attention. It was a drive for me but i will definitely return for all our urgent needs. God bless this center and their staff. 🙏❤️
We are relatively new to Houston, & this is the second time my son needed urgent care. The first time was just after Harvey, so we were not living at home & I went somewhere else. Took my son to Memorial Village ER for flu-like symptoms on a Saturday afternoon & the staff could not have been more friendly. We were taken in right away and saw the doctor within 5 minutes of arrival. Dr. Nriagu was very kind, calm, and thorough. This was a far better experience to the previous urgent care we used or anything we experienced in Michigan. I would definitely recommend Memorial Village ER to anyone in need of urgent care.
The staff was absolutely amazing. So nice. I have never had a better experience in an ER ever. There was absolutely no wait. The nurses were so sweet and really caring. Troy was the best! Nobody ever wants to end up in an ER but if I have to go, I would definitely go here again.