Q: What is the difference between Memorial Village Emergency Room and that of Hospital emergency rooms in Houston, TX?
A: Memorial Village Emergency Room provides quality medical care without the long wait you often find at Hospital-based emergency rooms in heavily populated cities such as Houston. The overcrowding and long waits at many Hospital Emergency Rooms is partially due to so many people using them for non-emergency care. As a result of that and the fast-growing population, plus other factors, Hospital emergency rooms face a shortage of on-call specialists and inpatient beds. You can experience long wait times and prolonged Hospital stays when treated at such Hospital emergency rooms.
B: Memorial Village Emergency Room is not a division of a Hospital. We are a 24 hour freestanding emergency room in Houston staffed with Board Certified Emergency Medicine Physicians and Nurses. We are equipped to provide prompt medical care for any emergency and we do not keep our patients waiting.
Q: Do you take my insurance?
A: We file for your In-Network ER benefits with your commercial insurance company and negotiate with them to minimize your out-of-pocket costs.
Q: Does Memorial Village Emergency Room provide in-patient care after the initial treatment?
A: Yes. If we feel that your emergency care would require further testing, or medication that we can observe you for 24 hours and determine your need for admission or discharge.
Q: Will I be treated by a physician or a physician’s assistant when visiting your Memorial Village emergency room?
A: Only extensively trained and Board Certified Emergency Medicine Physicians treat patients at Memorial Village Emergency Room. We guarantee it. We recruit our Physicians and Nurses for their critical care experience, and you can feel confident placing your trust in these qualified professionals.
Q: Do you treat children, too?
A: Yes, Memorial Village Emergency Room provides 24 hour Pediatric Emergency Care for children of all ages, from young infants, to older teenagers; we are committed to providing the best pediatric emergency care. We offer pediatric treatment for a variety of conditions in a comforting Private Pediatric Suite.
Q: If someone breaks a bone can you perform an x-ray after hours?
A: Yes, at Memorial Village Emergency Room, we offer several imaging services to best serve our patients. All our imaging services are offered in-house in our comprehensive, state-of-the-art, digital imaging center to ensure faster results; your health is our priority, so we make sure that we’re able to provide you with a quick, accurate diagnosis so we can offer prompt treatment for your condition.
Q: Do you require appointments be scheduled?
A: No, Memorial Village Emergency Room does not require appointments for Emergency medical care. You can walk in to the center for treatment at any time, day or night, even on holidays. You can also use our convenient online check-in form so we are prepared for your arrival.
Q: What is the Difference Between the ER and Urgent Care?
A: An emergency room treats life or limb-threatening health problems. This can include respiratory distress, broken bones, abdominal pain, stroke, heart attack, and pediatric emergencies. On the other hand, an urgent care facility is a place between your primary care provider and the emergency room in terms of Emergency. Urgent care facilities are best for minor illnesses or injuries that are urgent but not life-threatening.
Q: What is the Difference Between a Free-Standing ER and a Hospital?
A: A free-standing ER provides care for medical emergencies outside of a regular Hospital campus. A free-standing ER can treat the same emergencies as an Emergency room Hospital except with little to no wait time. Your Emergency is our priority.
Q: Do You Have Doctors or NPs/PAs?
A:We are staffed with Board-Certified ER physicians and other medical professionals. Our “Meet the Doctor Page” has our team of doctors listed for you to learn more about them. Our full staff also includes registered nurses and medical specialists to help you through any Emergency.
Q: Are You Open 24/7? Do You Treat Kids?
A: We are open 24/7 because we know that emergencies can happen any day at any time. We also know that Emergencies can happen at any age, and we treat patients of all ages, including kids and newborns. Our sympathetic doctors are ready to help you and your family through a medical Emergency.
Q: Do You Accept Insurance?
A: We file for your In-Network ER benefits with your commercial insurance company and negotiate with them to minimize your out-of-pocket costs.
Q: Do You Have CT/Treatment Options?
A: We offer imaging services, including CT scans, X-ray, Ultrasound, Cardiac Echos. Our medical team can conduct tests of different kinds to determine the right treatment option. Our staff uses state-of-the-art and comprehensive digital technology to get faster results.